At DoNotSell, your privacy and trust are important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

• Name
• Email address
• Phone number
• Account-related information you provide during registration

b. Location Data

We may collect your device’s location data (precise or approximate) when you use specific features of the app.

This includes:

• Verifying the location of transactions
• Enabling live location sharing during item verification
• Supporting recovery processes by transmitting location data to the item’s original owner when suspicious activity is reported

Location data is only collected when you grant permission and when the feature is actively in use.

c. Usage Data

We collect information about how you interact with the app, such as:

• Features used
• Time spent
• Actions taken within the app

This helps us improve performance and user experience.

d. Device Information

• Device type
• Operating system
• Unique device identifiers
• IP address

e. User-Generated Content

We may collect information you provide during:

• Item verification
• Reports of suspicious activity
• Communication between users

2. How We Use Your Information

We use your information to:

• Provide, operate, and improve app functionality
• Enable secure item verification and ownership validation
• Facilitate recovery support and fraud prevention
• Communicate important updates, alerts, or support messages
• Monitor and prevent suspicious or unauthorized activities
• Comply with legal obligations

3. Sharing and Disclosure of Information

We do not sell or rent your personal information.

We may share information in the following cases:

a. With Other Users (Core Functionality)

Certain data (such as verification details or location during a transaction) may be shared with another user only as required to complete a verification or recovery process.

b. Service Providers

We may share data with trusted third-party partners who support our operations (e.g., hosting, analytics, payment processing), under strict confidentiality agreements.

c. Legal Requirements

We may disclose your information if required to:

• Comply with applicable laws or regulations
• Respond to lawful requests by authorities
• Protect rights, safety, and property

4. Data Security

We implement industry-standard security measures, including encryption and secure storage, to protect your data.

However, no system is completely secure. Users are encouraged to take appropriate precautions to protect their accounts.

5. Data Retention

We retain your data only for as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes and enforce agreements

6. Your Rights and Choices

You have the right to:

• Access your personal data
• Request corrections or updates
• Request deletion of your data
• Withdraw consent for certain data processing (such as location access via device settings)

To exercise these rights, contact us at: hello@donotsell.app

7. Permissions

The app may request certain permissions, including:

• Location Access – for transaction verification and recovery support
• Camera Access – for item verification
• Internet Access – for app functionality

Permissions are only used for their intended purpose and can be managed in your device settings.

8. Children’s Privacy

DoNotSell is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

9. Updates to This Policy

We may update this Privacy Policy from time to time. When we do, we will notify users through the app or via email. Continued use of the app means you accept the updated policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: hello@donotsell.app